Welcome to Nivon AI
Nivon.AI is an AI agent for customer support trained on your website, docs, files, and past conversations to answer queries in your team's voice, capture leads, and hand off conversations.
Build an AI customer support agent trained on your website, docs, files, and past conversations.
Nivon answers customer questions, handles repetitive support requests, captures leads, and escalates conversations to your team when needed.
Quick start
What is Nivon?
Learn what Nivon is and how it helps automate customer support.
Create your first AI agent
Set up your first AI agent, connect your content, test its responses, and deploy it.
Popular topics
Build Your Knowledge Base
Learn how to connect websites, files, FAQs, support tickets, and other content to your AI agent.
Configure Your AI Agent
Configure the model, conversation mode, tone, answer length, instructions, and other agent settings.
Automate Customer Support
Learn how Nivon handles common questions, captures leads, and escalates conversations to your team.
Deploy Nivon AI
Add Nivon to your website using a supported installation method.
Need help?
Troubleshooting
Find solutions to common issues with your AI agent, knowledge base, and deployment.
Resources
Explore FAQs, best practices, changelog, and release notes.
Last updated: August 18, 2026