AI support teammate trained on your data

Build AI support agents that answer your customers instantly!

Nivon is a complete AI support agent builder. Train agents on your website, docs, and past conversations, answer customers in your team's voice, and hand off anything they can't handle to your inbox as a ticket with the full thread. All in a minute, no code required.

hero-banner
Built by Pimjo

From the team behind multiple leading products

Pimjo has built developer tools since 2015, shipping open-source libraries, templates, and AI products used by 100,000+ developers and businesses worldwide.

Use cases

Answer the questions you have answered before

Refunds, shipping, account access, pricing, and password resets. Nivon handles the queue that repeats every week.

Ticket deflection with AI

Nivon answers common questions from your knowledge base and escalates the rest to your team with the full conversation attached.

Up to 80% ticket deflection

Turn visitors into qualified leads

The agent reads intent across the conversation, handles plan comparisons and pricing objections, and marks which threads your team should pick up.

24% higher conversion

Make every doc instantly searchable

Nivon indexes your handbook and product docs, then re-crawls them on a schedule. Answers follow your current version, not the one from last quarter.

4× faster ramp-up

Answers your staff can act on

Allowed-domain rules keep the agent inside your workspace. Separate knowledge base, separate instructions, so internal policy never leaks to a customer.

90% faster internal response time
How it works

Yours in three simple steps

No technical knowledge required. Add your content, check the answers, and paste one line of code into your site.

01

Connect your data

Connect your data

Enter a URL, and Nivon crawls the site. Upload PDFs and docs, or paste text. Every source shows its indexing status.

02

Train and customize

Train and customize

Set the tone, reply length, and model. Test the answers against your own questions before anything reaches a customer.

03

Integrate and deploy

Integrate and deploy

Copy one script tag. Snippets ready for React, Next.js, WordPress, and Google Tag Manager. Restrict it to your domains.

Everything you need

One platform, endless conversations

Train an agent on your content, set how it speaks, and put it live on your site. Everything after that runs from one dashboard.

img
Train in minutes

Drop off your documents

PDFs, docs, and URLs become a searchable knowledge base. Nivon re-crawls on a schedule, so your answers follow your content without manual updates.

img
Model choice

Use the model that fits

Pick the AI model each agent uses, and switch any time. One message still costs one credit.

img
95+ languages

Answers in customer language

Nivon replies in the language each customer writes in, across 95+ languages. No setup needed.

img
Multiple agents

A separate agent per product

Every agent gets their own knowledge base, tone, and branding, all run from one workspace.

img
Live analytics

Reports based on real data

Conversation volume, resolution rate, response time, and where your customers write from.

Security

Security and data privacy, without the fine print

Nivon is built privacy-first. No dark patterns, and no model training on your data.

End-to-end encryption

Your data is encrypted in transit and at rest. Nobody reads your conversations, including us

Your information, your namespace

Every workspace is isolated. Your conversations and files stay separate from all other accounts.

Team access controls

Roles decide who reaches which workspace. Add or remove members without touching your agents.

Your details stay yours

Your content and conversations never train AI models, ours or anyone else's. No exceptions.

GDPR, CCPA, and DPA

Built to meet US and EU privacy standards. Sign the DPA in one click, no email thread needed.

SOC 2 Type II (In progress)

An independent auditor reviews our controls. We will share the full report once it is completed.

0%of tickets resolved
0line of code to install
<
0Secaverage response time
Your workspace

Make it sound like your own team

Name your agent, upload a logo, pick the voice, and answer length. Adjust anything, test it, and publish when the replies sound like you.

Start for free
image
image

Launch your AI customer support today