Customer SupportAI AgentThatAnswersLikeYourTeam

Train it on your help docs, FAQs, and past support tickets, Nivon agents learns your product, your tone, and the answers your team already gave. Deploy on your website, inbox, and live chat in minutes, no engineering required.

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Use Cases

Crush repetitive customer questions

Handle refund requests, shipping updates, account questions, pricing inquiries, and FAQs automatically.

Customer Support

Ticket deflection with AI

Resolve customer queries instantly with AI support that works 24/7.

~80% of tickets resolved

Lead Generation

Turn visitors into qualified leads

Answer visitor questions and turn more website traffic into qualified leads.

+24% conversion lift

Onboarding & Docs

Make every doc instantly searchable

Replace stale FAQs with an AI chatbot that reads your handbook, help docs, and internal guides and cites its source.

4× faster ramp-up

Internal Help Desk

Support agent with accurate answers

Nivon routes complex conversations to your team with the full context and suggested replies.

Faster handoffs. Quicker resolutions.
How It Works

Yours in three simple steps

No technical knowledge required. Your agents handle the hard parts so you can focus on your customers.

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STEP ONE

Connect your data

Train your AI customer service agent on your support content

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STEP TWO

Train and customize

Train, test, and adjust the responses before you go live.

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STEP THREE

Simply integrate and deploy

Paste a single line of code into your website and start answering customer questions with an AI support assistant.

80%

of tickets resolved

12k

conversations handled every month

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2Sec

average response time

Everything You Need

One platform, Endless conversations

From training to deployment. Nivon handles the AI chatbot so you can focus on customers.

Train in minutes

Drop off your documents.

Turn your PDFs, docs, and URLs into a searchable knowledge base for your support AI.

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Easy embed

Go live with one line of code

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AI first approch

Loops in a human when it matters

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Privacy first

Your information stays yours

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Live analytics

Reports based on real data

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Everything You Need

Enterprise-grade security and data privacy

Nivon is built privacy-first from the ground up. No dark patterns and no model training on your data.

GDPR
ISO 27001
HIPAA-ready
CCPA

End-to-end encryption

Nobody can access your data, not even us.

Your information, your namespace

Your conversations and files are always kept completely separate.

Team access controls

Decide exactly who on your team can get access.

Your details stay yours

Your metrics are never used to train AI models, ours or anyone else's.

GDPR · CCPA · DPA

Built to meet US and EU privacy standards. Sign with one click, and EU data residency is available on Scale.

SOC 2 Type II (In progress)

Regular third-party security audits. So your customer data is always protected.

Built for Speed

Agentic customer support that’s fast and easy

Nivon AI resolves simple tickets instantly and flags complex ones for your team. With lightning-fast support that keeps your customer data secure.

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Launch your AI customer support today

  • No credit card
  • 14-day Pro trial
  • GDPR & SOC2-ready