Improve Your AI Agent Responses

Every bad answer traces back to a source or a setting. Identify which one, change it, then ask the same question again.

Use Improve Responses when your AI agent gives an incorrect, incomplete, unclear, or unsuitable answer.

Identify the problem

Review the response and determine what needs to change.

Common issues include:

Incorrect information: The answer does not match your knowledge sources.
Missing information: The required information is not available to the agent.
Incomplete answer: The response does not fully address the question.
Wrong tone: The response does not match the selected tone.
Too much or too little detail: The answer length does not fit the question.
Unexpected behavior: The agent does not follow the instructions you provided.

The cause usually determines the setting or source you need to update.

Missing or outdated information: Update the relevant source in your Knowledge Base.
Response behavior: Review Custom Instructions and add clear rules for the behavior you need.
Tone or response length: Adjust Tone of Voice or Answer Length.
Conversation behavior: Review Conversation Mode.
Model-related results: Test another AI Model and compare the responses.

After making a change, return to the Playground and ask the same question again.

Compare the new response with the previous one. Continue this process until the agent gives the expected response.

Playground: Test and review agent responses.
Build Your Knowledge Base: Add or update information the agent uses.
Configure Your AI Agent: Change model, conversation mode, tone, answer length, and instructions.