Configure AI Agent

Configure how your Nivon agent looks, communicates, and handles conversations.

You can control the agent's identity, AI model, conversation mode, tone, answer length, welcome message, custom instructions, appearance, and suggested prompts settings.

Configure your agent

• Agent General Info: Set the agent name, logo, and purpose.
• AI Model: Choose the model used by the agent.
• Conversation Mode: Choose between Chat First and Lead First.
• Tone of Voice: Set the agent's communication style.
• Answer Length: Choose Short, Medium, or Comprehensive responses.
• Welcome Message: Set the message shown when a visitor starts a conversation.
• Custom Instructions: Define how the agent should respond and behave.
• Appearance: Customize the chat bubble, theme, colors, position, and display mode.
• Suggested Prompts: Add prompts that help visitors start a conversation.

Each setting controls a specific part of the agent experience. Use the relevant guide to configure a setting without changing unrelated behavior.