How long does it take to add Nivon to Wix?

A few minutes. Add the code from the Integration tab under Settings > Custom Code, choose All pages and Body - end, and click Apply.

Why can't I find or use Custom Code in Wix?

Wix only allows Custom Code on sites that are published and have a connected domain, which needs a Premium plan. Free sites on a wixsite.com address can't use it.

Where should I place the code?

Choose Body - end under Place Code in. That way your page content loads before the chat widget.

Why don't I see the chatbot in the Wix Editor?

Custom Code runs on your live site, not in the editor or its preview. Open your published site at its domain to see the widget.

Does this work with Wix Studio?

Yes. Custom Code is found in the site dashboard under Settings for both Wix Editor and Wix Studio sites.

Do I need to update the code when I change my chatbot?

No. Changes to the model, tone, appearance or knowledge come from Nivon automatically. You only need new code if you regenerate the published key or switch to a different agent.

Wix AI Chatbot: Add Nivon With Custom Code

What you can do

Added from your dashboard

Custom Code lives in your Wix site settings, so you don't need to open the editor to install.

Quick setup

Paste one script into Custom Code and apply. No developer needed.

All pages or a few

Load the chatbot on every page, including new ones, or pick specific pages.

Settings stay in Nivon

Change the model, tone, appearance or knowledge in Nivon without opening Wix again.

FAQs

A Wix AI chatbot from Nivon answers your visitors using your own pages, docs and files. Copy the HTML code from your Nivon dashboard, add it under Custom Code in your site settings and choose where it loads. The chat widget then appears on your live site.

How do I add Nivon to a Wix site?

Before you begin

A published Wix site with a connected domain. Wix only allows Custom Code on those sites, and connecting a domain needs a Premium plan.
A Nivon agent that's set up and ready to answer questions.

Step 1: Copy the HTML code from Nivon

Log in to the Nivon dashboard, open your agent and go to the Integration tab. Under Add the code manually, select HTML and copy the code. It already includes your published key and chatbot ID.

The code looks like this. Paste the version from your Integration tab rather than this example, so your own values are in it.

Custom Code (Body - end)

<script
  src="https://assets.nivon.ai/agent/widget.min.js"
  data-publish-key="YOUR_PUBLISH_KEY"
  data-chatbot-id="YOUR_CHATBOT_ID"
  defer
></script>

Step 2: Add it as Custom Code in Wix

Go to your site's dashboard and open Settings.
Under Development & integrations, click Custom Code.
Click + Add Custom Code at the top right and paste the Nivon code into the text box.
Give it a name you'll recognize later, for example "Nivon chatbot".

Step 3: Choose where it loads and apply

Under Add Code to Pages, select All pages. This also covers any pages you add later.
Choose whether to load the code once per visit or on each new page. If the widget disappears as visitors move between pages, switch to loading it on each new page.
Under Place Code in, choose Body - end.
Click Apply.

Step 4: Test the chatbot

Open your live site at its domain in a new browser tab, open the chat widget and send a test message. Custom Code doesn't run inside the Wix Editor, so always test on the published site.

What can you use a Wix chatbot for?

Local and service businesses: answer questions about opening hours, pricing, service areas and bookings.
Wix Stores: handle product, shipping and return questions from your store pages and policies.
Restaurants, studios and venues: answer menu, class schedule and event questions without a phone call.

Custom Code is locked or missing

Your site needs to be published and connected to a domain, which requires a Premium plan. Upgrade and connect a domain, then try again.

It's missing on the live site

Check that the snippet is switched on in Settings > Custom Code and set to All pages.
Check that you're viewing the live domain, not the editor or preview.
Check that you pasted the complete script from the Integration tab.
If you've added allowed domains in Nivon, add your Wix domain too.

It stopped working after I changed my domain

Wix ties Custom Code to your site's domain and removes the snippets when you assign a different one. Add the Nivon code again, and update the allowed domains in Nivon if you use them.

Good to know

You can manage the snippet any time in Settings > Custom Code, including turning it off or limiting it to certain pages.
Model, tone, appearance and knowledge are managed in Nivon, so changing them doesn't mean pasting new code.
If you regenerate your published key in Nivon, edit the snippet in Custom Code and paste the new code.
When no allowed domain is listed, the widget loads on any site. Once you add one, add your Wix domain to the list as well.
Installing somewhere else? See Installation Guides for HTML, React, Next.js, WordPress and Google Tag Manager.

Wix AI Chatbot